Why is it so difficult (Face-To-Face Training Activity)
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INTRODUCTION
A difficult conversation is anything we find difficult to talk about. They are conversations that are awkward and make us feel vulnerable. They are conversations we would rather avoid. But they are part of life, and we can’t go too far without having them. While we can’t prevent them, we can at least learn how to handle them much better. In this activity, from the ‘Challenging Conversations’ series, the participants will discuss and identify what makes conversations difficult.
DELIVERY MODE
- Face-to-face (ILT)
DURATION (ESTIMATED)
- 30 – 45 minutes
SUITABLE FOR…
- … a bite-sized training activity on its own or used as part of a wider course on managing difficult or challenging conversations.
LEARNING OBJECTIVE
By the end of this activity, participants will be able to:
- identify what makes ‘difficult’ conversations difficult.
WORKBOOK
- Yes (the participants must have the workbook before the activity starts)
PREPARATION
- Make sure you read through all the resources, so you understand how they work together to deliver the session.
PREREQUISITES
- Able to describe what a difficult conversation is.