In this part of the training session introduced previously (here), the participants will be introduced to the session’s learning objectives to give them a clear picture of what they should be able to do after the session.
INTRODUCE THE SESSION
Introduce the session by sharing the learning objectives with them. Display the slide titled – LEARNING OBJECTIVES.
This week I will be working on a new series of training activities that have to do with emotional intelligence. This is the first of the activities titled – INTRODUCING EMOTIONAL INTELLIGENCE. In this session, participants will explore what emotional intelligence is, describe why it is important and identify the four components of emotionally intelligent behaviour.
INTRODUCTION
Emotional intelligence is the ability to understand, use and manage our emotions in positive ways. Emotional intelligence has great benefits in helping us manage our own behaviour and interact with others. It is believed to be one of the most important leadership qualities because it can help us interact with others and influence them in much more productive ways. In this session, participants will explore what emotional intelligence is and identify the components of emotional intelligence.
This post is a continuation of the virtual training resource on Social Awareness for Emotional Intelligence which can be used as part of a management development session on emotional intelligence for first-line managers. You can read about the previous part of the session on what social awareness looks like here.
REFLECTING ON YOUR OWN SOCIAL AWARENESS
Now the participants will reflect on their own social awareness by thinking about fourteen actions, including the six previously discussed. They will then decide each action is:
Not important for them
One they already do
An action they should start doing or do more off
They will identify three actions that they need to start doing or do more off which they will discuss with the whole group.
Direct them to the part of their workbooks titled – REFLECTING ON YOUR OWN SOCIAL AWARENESS. Tell them to read the first two paragraphs of the information and check that they understand what they will be doing.
WORKBOOK – REFLECTING ON YOUR OWN SOCIAL AWARENESS
Give them 10-minutes for the activity.
When the time is up, stop them and get everyone’s attention.
Then ask each participant to talk about the three actions they chose and why they chose those actions.
Make sure you listen to them. You don’t need to make any comments or ask any questions.
When they finish, thank them for doing the activity and then ask them for any comments and/or questions. Listen to any they have and respond only if necessary. Then move on to the final part of the session.
The next post will conclude this training session.
This post is a continuation of the virtual training resource on Social Awareness for Emotional Intelligence which can be used as part of a management development session on emotional intelligence for first-line managers. You can read about the previous part of the session on what social awareness looks like here.
SOCIAL AWARENESS IN ACTION
In this part of the session, the participants will do an activity that will require them to think about how to use social awareness in a situation. They will read and discuss a scenario and then identify what the person in the scenario can do differently to act in a more social aware way.
Tell them that:
We’ve just looked at six actions that can help us improve our self-awareness.
Now we want to help someone called Jayden to be more social aware.
Direct them to the part of their workbooks titled – JAYDEN’S MESSAGE.
WORKBOOK – JAYDEN’S MESSAGE
First, let each person read the information to understand what the task is. Then put them into small groups using the ‘breakout room’ feature to complete the task.
Give them 7-minutes to do the task.
After 7-minutes stop them and bring everyone back to the main room.
Appreciate them for doing the activity and then tell them that:
I am going to be acting as Jayden listening to your advice.
Please, advise me on what I can do differently to be more social aware.
What I want to know is, what I may have done wrong when passing on the message and what I can do better or differently if I have to deliver the message again.
Allow each group to give you their advice and as they give you the advice, write it down.
After they finish, summarise back to them the advice they gave you.
Then, thank them for their advice.
Next, let them know that you want them to reflect on their own social awareness.
Move on to the next part of the session titled – REFLECTING ON YOUR OWN SOCIAL AWARENESS.
The next post will deal with the part of the session where the participants reflect on their own social awareness.
This post is a continuation of the virtual training resource on Social Awareness for Emotional Intelligence which can be used as part of a management development session on emotional intelligence for first-line managers. You can read about the previous part of the session on what social awareness looks like here.
Actions for Social Awareness
In this part of the session, you will share with the participants six simple actions they can take to improve their social awareness. They will also have the opportunity to observe some demonstrations that will allow them to discuss the absence and presence of social awareness during conversations.
Tell them that:
So far, we’ve reviewed what social awareness is.
We have also explored what social awareness looks like.
Now, we want to discuss some simple actions we can take to improve our social awareness.
Display the slide titled – SIX ACTIONS FOR SOCIAL AWARENESS.
After the slide displays, information will appear on it automatically. Just read out the six actions onscreen without going into detail on any of them.
Then direct them to the section in their workbooks titled – SIX ACTIONS FOR SOCIAL AWARENESS.
WORKBOOK – SIX ACTIONS FOR SOCIAL AWARENESS
Tell them to read the information there for 5-minutes.
After their reading time is up, ask them for any questions and/or comments about the six actions.
Listen to any they have and respond appropriately.
Then move on to the next part of the session titled – SOCIAL AWARENESS IN ACTION.
The next post will deal with the part of the session which focuses on social awareness in action.
This post is a continuation of the virtual training resource on Social Awareness for Emotional Intelligence which can be used as part of a management development session on emotional intelligence for first-line managers. You can read about the previous part of the session here.
In this part of the session, you will explore what social awareness looks like (and what it does not look like). To do this the participants will do an activity where they think about a person whom they believe has social skills and what that person does.
Then they will read some information about two people with a good level of social awareness.
Tell them that:
We’ve just reviewed what social awareness is, but we also want to discuss what social awareness looks like in practice.
I’m sure you all know people who have good social skills. People that make you feel comfortable in their presence and at the same time understand and connect to you.
I’m going to put you into small groups to think about such people and write down what they do that shows they have great social skills.
There is some information in your workbooks for this activity. It’s the part of your workbook titled – WHAT DOES THAT “SOCIALLY AWARE” PERSON DO?
WORKBOOK – WHAT DOES THAT ‘SOCIALLY AWARE’ PERSON DO?
Use the ‘breakout rooms’ feature to put them into small groups. No group should have more than four people. Give them 7-minutes for the activity.
When their time is up, stop them and bring everyone back to the main room.
Allow each group’s spokesperson to give their feedback and you should note down what they say.
When they finish presenting their feedback from the activity, type out a concise summary of what they said in the chat window and allow them to quickly read it in about 90-seconds.
After that thank them for doing the activity and let them know that before you start looking at some actions they can all take to develop their social awareness, you want to show them what some team members said about their manager who has a good level of social awareness.
Direct them to the section in their workbooks titled – WHAT DOES SOCIAL AWARENESS LOOK LIKE?
WORKBOOK – WHAT DOES SOCIAL AWARENESS LOOK LIKE?
Give them 3-minutes to read the information there.
After they finish reading the information, ask them for any comments or questions regarding what they just read
Listen to any they have and respond appropriately.
After that let them know that you now want to share with them actions they can all take to improve their social awareness.
Move on to the next part of the session titled, Actions for social awareness.
The next post will deal with the part of the session which focuses on actions the participants can take to develop their social awareness.
In this part of the session, the participants will discuss what social awareness is by reading some information and summarising it. Direct them to the part of their workbooks titled – WHAT IS SOCIAL AWARENESS?
WORKBOOK – SOCIAL AWARENESS
Tell each of them to read the information there. That should take them no more than 5-minutes. After 5-minutes, stop them and let each person write a summary of what they read in the chat window. Give them another 3-minutes to do that.
Read through their summaries quietly so you don’t distract them and encourage them to read through each other’s summaries too. When the time is up, stop and thank them for doing the activity.
Then let them know that you now want to move on to answer the question, what does social awareness look like?
The next post will focus on the part of the session that explores what social awareness looks like in practice?
This is the opening part of the training session. There is a previous post that gives an overview of the session. You can read that post here.
Introduce the session by sharing the learning objective with them. Display the slide titled – LEARNING OBJECTIVES.
Then tell them that:
Social awareness is the third component of emotional intelligence. It is also the first and foundational component of social competence when it comes to emotional intelligence.
In this session, we are going to discuss what social awareness is.
We will also identify some actions we can take to develop our own social awareness.
Ask them for any questions and/or comments about what you just told them. Listen to any they have and respond appropriately.
Then move on to the first part of the session – what is social awareness?
In the next post (and part of the session), we will focus on helping the participants understand what social awareness is. The aim is to ensure that the participants are able to describe what social awareness is.
Social awareness is the third component or behaviour of emotional intelligence. It is also the first and foundational component of social competence. In this session, participants will explore some actions they can take to develop their social awareness so they can become more emotionally intelligent.
DELIVERY MODE
Virtual
DURATION (ESTIMATED)
90-minutes
LEARNING OBJECTIVES
By the end of this session, participants will be able to:
describe what social awareness is, and
identify actions they can take to develop their social awareness.
WORKBOOK
Yes
PREPARATION
Read through all the resources (facilitation guide, workbook, and presentation) to understand how they all work together to deliver the session.
PREREQUISITES
Participants should know what emotional intelligence is, its four components or core behaviours, and have an understanding of self-awareness and self-management.
PARTICIPANTS GROUP SIZE
Up to 16 people
In the next post, we will introduce the session and share the learning objectives.
LearnaBytes 