Designing a Course On Having a ‘Challenging Unhelpful Conversation’ – Introduction
![](https://learnabytes.com/wp-content/uploads/2024/01/slide1-1.png?w=1024)
In a previous post, I introduced you to a course I am designing and developing titled – Having a ‘Challenging Unhelpful Behaviour’ Conversation. I wrote about the course’s learning objective and key learning points. In this post, I am going to dive into how I start developing the course and the first part of the course (or the first key learning point) is ‘Introduction’ where I introduce the participants to what the course will cover.
My goal for this part of this course is to share the learning objective, give an overview of what the course will cover, and also tell them what they should be able to do by the end of the course.
The steps I follow in this part of the section are:
- Share a slide with the learning objective.
- Tell the participants what the course will cover and what they should be able to do by the end of the course.
Here’s the slide I created to share the learning objective:
![](https://learnabytes.com/wp-content/uploads/2024/01/slide2.png?w=1024)
After sharing the slide, I share the information below with them. You don’t have to follow that actual information but it does act as a guide:
- During this session, we will explore how to have a ‘challenging unhelpful behaviour’ conversation that will lead to a positive outcome for all the parties involved.
- We want you to leave this session with a good format or structure to have the conversation and some helpful resources too.
- Most managers will agree that this type of conversation is the one they most struggle with and need help with.
- When an employee demonstrates continuous failure in performance or behaviour, it is never easy telling them about it and challenging them to change.
- The conversation structure we discuss in this session will help you overcome some of that fear.
After sharing that information, I might ask if they have any questions or comments, respond to them appropriately, and then move on to the next part of the session to deal with the next key learning point titled – PURPOSE OF THE CONVERSATION.
In my next post, I will discuss the ‘PURPOSE OF THE CONVERSATION‘ section.