Insights from 5 Conversations: How to transform trust, engagement and performance at work
The book I will be curating insights from to develop some training courses is 5 Conversations: How to transform trust, engagement, and performance at work by Nick Cowley and Nigel Purse.
As the subtitle infers, this is a book about powerful conversations that can improve work relationships, build trust and improve performance.
There are five conversations discussed in the book which are:
- Conversation 1 – Establishing a trusting relations
- Conversation 2 – Agreeing mutual expectations
- Conversation 3 – Showing genuine appreciation
- Conversation 4 – Challenging unhelpful behaviour
- Conversation 5 – Building for the future
For each of these conversations, I will design virtual and face-to-face courses which can be used to train people to have these five conversations.
The first conversation I will focus on is how to have ‘challenging unhelpful behaviour’ conversations and we will start discussing it in the next post.
LearnaBytes 